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Values

Leadership Lesson Learned from Enzo, the Dog

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Here’s why I will be a good person. Because I listen. I cannot speak, so I listen very well. I never interrupt; I never deflect the course of the conversation with a comment of my own. People, if you pay attention to them, change the direction of one another’s conversations constantly. It’s like having a passenger in your car who suddenly grabs the steering wheel and turns you down a side street.

For instance, if we met at a party and I wanted to tell you a story about the time I needed to get a …

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How Confrontational Intelligence Can Get You What You Want

Last year, I studied and was certified in Judith Glaser's Conversational Intelligence (C-IQ) work. In her teachings, she describes the Three Levels of Conversation as follows:

Level I is transactional.

This is when we exchange information. You ask. I tell. Repeat. Reverse. And so goes the dance. This is simply giving instructions or directing someone.

Level II is positional.

It is an exchange of power, when we explore what we know. It is persuading, advocating, inquiring and influencing …

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Changing Values to Live Your Best Life

I have a value of kindness. This value was taught to me by my Mother. We were a lower middle class family living in Chicago. My Dad was a machinist and my Mom was an insurance clerk. Together, they didn’t make much money, I do remember, regardless of our financial situation, my Mom always found the resources to be kind to others, whether that be lending money to someone in need, stopping to talk to someone on the street, or even just taking the time to listen to someone who needed to talk. …

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